The COVID-19 pandemic has impacted our everyday lives in many ways. It’s changed the way we run businesses, the way people shop, and the way that consumers actually get their goods. It’s no secret that many businesses and industries have struggled through these hard times and changes; some even had to close their doors. One thing that has increased in the last year and a half, though, is eCommerce and online shopping. When people couldn’t leave their homes and were afraid to do anything, there was one thing that was safe and fun: online shopping.
There was a 44% increase in eCommerce sales from 2019 to 2020, and online shopping accounted for over 21% of the total retail sales last year. So far this year, there’s already an over 8 percent increase, even from the insane numbers we saw last year. When online shopping is booming, there has to be efficient product management, packaging, shipping, and more to ensure that customers get what they ordered in a timely fashion.
At American Distribution Services, we pride ourselves on being a one-stop distribution solution for our customers. From storage and packaging to logistics and distribution, we do it all. We provide incredible benefits to our clients, starting with a dramatic simplification of the supply chain process by handling everything in one place, with one point of contact. This helps us deliver outstanding quality and create maximum cost-effectiveness and speed, ultimately saving our customers money.
So, how do these factors play into the struggles businesses are facing today? For starters, companies can’t ship out products that they don’t have. They also can’t ship products out in a timely manner when they aren’t fully staffed. We’re seeing this across the board – people aren’t holding jobs the way they used to and many are still seeing unemployment benefits from the pandemic, which has caused a country-wide shortage of workers across many industries. Our team is still running as efficiently as we were pre-pandemic, and we’re still happily fully staffed. This makes a huge difference in our day-to-day operations and our ability to provide for our customers.
We’ve had plenty of new customers reach out to us within the last year because they realize that they need their products to get to their customers, and they need it done correctly. Our technology services, combined with our 20+ years of experience, matched with our love for helping our customers succeed have only furthered what we can offer. Many companies today need the whole package – they need their product and a way to show it off. On top of our top-notch distribution and logistical offerings, we also provide displays and design pieces to show off that amazing product.
When we say we are a one-stop shop for our customers and that we will do everything in our power to make every transaction a successful one, we mean it. We are here for our customers and we want them to succeed. Each of our clients is different and they have their own set of specific needs. We wouldn’t be good at what we did if we weren’t aware of that and able to adhere to individualized requests. If the pandemic is still affecting the way you run your business and you need help coming out on the right side of it all, let us know. We’re here to help you adapt to the changes the world is going through and making your business better because of it.